Dallas County Helpful Information (COVID-19):
As you may know, Dallas County Judge Clay Jenkins has issued an order to shelter in place or "Stay Home Stay Safe" that will take effect tonight, March 23, 2020 at 11:59 p.m.
I understand that many of you are small business owners and are concerned about the short-term and long-term effects this will have on your business. I have heard from many of you. As a small business owner, I share your concerns. This is not an action taken lightly.
However, after being briefed on the data and consulting with multiple doctors and experts in the healthcare field, the entire Dallas County Commissioners Court agreed that this step, while drastic, is necessary to protect our residents and try to slow the spread of the infection in our community. If we do not, the result could be thousands of lives lost, thousands more hospitalized and our local healthcare system strained beyond the breaking point.
In order to assist our communities and provide the most up-to-date information regarding our continuance of Dallas County services, we have compiled a helpful list of Dallas County links and phone numbers for your convenience. If you are in need of further assistance, please do not hesitate to email our office at:
If each of us does our part by staying home, limiting public interactions and praticing social distancing, we will get through this crisis. We can endure any adversity or hardship, as long as we do it together.
Dallas County Clerk
Office Closure (3/23/2020 – 5/1/2020):
In response to the COVID-19 crisis, the Dallas County Clerk's Office will be closing its Vital Records and Recording Divisions to the public. All transactions will be done either by mail, document drop off, or by appointment only. This is an effort to further minimize exposure through social distancing but continued service to the public. The public closure will take effect starting Monday, March 23, 2020 through May 1, 2020, but may be extended based on COVID-19 status.
Online Application for Marriage License:
https://www.roamdallaspropertyrecords.com/file-marriage.html
Contact Information:
- Renaissance Tower - 1201 Elm Street, 21st Floor, Suite 2100, Dallas, TX 75270
- Phone: 214-653-7099
- Hours: 8:00 a.m. – 4:30 p.m., Monday – Friday
Dallas County Tax Office
Office Closure (3/18/2020 – Until Further Notice):
In the interest of public health, we have provided the following alternative options in lieu of face-to-face transactions in the Dallas County Tax Office.
Click here for online and by-mail instructions on common Tax Office transactions.
Dallas County Tax Office Main Page:
https://www.dallascounty.org/departments/tax/
Contact Information:
- Renaissance Tower - 1201 Elm Street, Suite 2600, Dallas, TX 75270
- Phone: 214-653-7811
Dallas County District Clerk
Office Closure (3/23/2020 – Until Further Notice):
- Dallas County District Clerk Offices – Closed until further notice:
- Dallas County Passport Offices – Closed until further notice:
- Family Courts Advisory for COVID-19 Precautions:
Dallas County District Clerk Main Page:
https://www.dallascounty.org/government/district-clerk/
Contact Information:
- George L. Allen Sr. Courts Building – 600 Commerce St., Suite 103, Dallas, TX 75202
- Phone: 214-653-7307
Dallas County Courts
The Dallas County Judge, in accordance with the Order from the Texas Supreme Court and the Texas Criminal Court of Appeals, announced the suspension of all Civil, Criminal and Justice of the Peace Jury Trials through May 8, 2020. Petit Jurors are asked not to report to any of the Courthouses. In addition, on March 16, 2020, the Dallas County Probate Courts will only hold essential and/or emergency hearings through April 1, 2020. Dallas County citizens summoned to appear at the Frank Crowley Criminal Courthouse, at the George Allen Civil Courthouse, or a J.P. Court starting March 23, 2020 through May 8, 2020 should not report nor call to reschedule their service. No Jury trials will be held in the Probate Courts until further notice.
Dallas County Jury Trials Main Page:
https://www.dallascounty.org/departments/juryservices/
Contact Information:
- Frank Crowley Criminal Courts Building – 133 N. Riverfront Blvd., LB 25 Dallas, Texas 75207
- Phone: 214-653-3595
- George Allen Courts Building – 600 Commerce St., Suite 150, Dallas, Texas 75202
- Phone: 214-653-6233
Dallas County Health and Human Services:
- The case count at the following link will only include county residents:
https://www.dallascounty.org/departments/dchhs/2019-novel-coronavirus.php
- Dallas County Health and Human Services Press Release
- Dallas County Health and Human Services Press Release (Spanish)
- Dallas County COVID-19 Cases Summary
Most employees who work within the City of Dallas have a right to paid sick leave. Employees of private businesses and nonprofits with six or more employees in Dallas can use their paid sick leave when they are sick or to care for sick family members.
The Centers for Disease Control and Prevention (CDC) recommends taking everyday preventive actions to help prevent the spread of respiratory diseases, including:
- Stay home when you are sick, except to seek medical care
- Wash your hands with soap and water for at least 20 seconds and help young children to do the same. If soap and water are not available, use an alcohol-base hand sanitizer with at least 60% alcohol.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipes.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If you do not have a tissue, use your sleeve, not your hands.
Additional information is available at the following websites:
DCHHS Main Page:
https://www.dallascounty.org/departments/dchhs/
Contact Information:
- Dallas County Health and Human Services – 2377 N. Stemmons Freeway, Dallas, TX 75207
- Phone: 214-819-2000
Fire Marshal:
The Dallas County Fire Marshal’s office has halted non-essential inspections and public/employee contact. The Fire Marshal has suspended Foster Care Inspections until the order issued by Dallas County Judge Clay Jenkins has been lifted. Our Fire Marshals have ordered Personal Protection Equipment and are in the process of implementing this equipment to limit exposure and viral transmission.
The Fire Marshal has canceled discretionary leave to ensure the staff is available and ready to respond to ensure the safety and security of our county facilities, employees, and communities. The Fire Marshal Service is maintaining daily operations and is responding to any and all emergency and non-emergency calls for service.
Dallas County Fire Marshal Main Page:
https://www.dallascounty.org/departments/fire/
Contact Information:
- George Allen Courts Building – 600 Commerce St., RM B-15, Dallas, TX 75202
- Phone: 214-653-7970
Dallas County Fire Rescue:
The Dallas County Fire Rescue is maintaining daily operations and is ready to respond to any and all emergency and non-emergency calls for service.
When calling 911 for medical assistance you will be asked certain questions as to the emergency:
1. Location – What type of emergency do you have?
2. Signs and symptoms – Tell them what you have in detail.
3. Do you have the ABC’s – Airway – Breathing – Circulation?
a. Airway- Can they breath?
b. Breathing- Are they breathing?
c. Circulation- Do they have a pulse?
4. If you suspect you or the person you are calling for may have signs and symptoms of COVID-19 you will need to provide information:
a. How old is the person?
b. Does the person have any medical issues?
c. Does the person have flu like symptoms, running a fever, coughing or shortness of breath?
5. Items that you may expect:
a. First responders (medical staff) may be wearing Personal Protective Equipment (PPE) gloves, face mask, gowns.
b. They also may place face mask on the patients.
c. Questions will be asked of the patient or the person that called for medical assistance.
d. Medical will assess the patient and may start treatment.
e. Questions may be repeated again from several medical staff to determine type of treatment.
Dallas County Fire Rescue Main Page:
http://www.dcfr.org/
Contact Information:
- George Allen Courts Building – 600 Commerce St., RM B-15, Dallas, TX 75202
- Phone: 214-653-7970
Dallas County Mental Health Support:
It is normal to feel stress, anxiety, grief, and worry during times of public crisis. This dedicated line will provide relief to our traditional crisis line while providing the necessary support within our community as we work through this difficult time. Individuals can contact the 24/7 COVID-19 Mental Health Support Line at, 833-251- 7544 beginning Monday, March 23, 2020 at 12:00 p.m. CST. |
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